Terms and Conditions

Terms of use

Welcome to Ana Gaman’s website (referred here as “this website”). Please review the following basic terms that administer your use of and purchase of products from this website. Please note that your use of this website constitutes your agreement to follow and be bound by those terms (the “agreement”). We have created these Terms & Conditions to inform you what information we collect on this website, how we use your information, and the choices you have about the way your information is collected and used. Please read these Terms & Conditions carefully. Your use of this website indicates that you have read and accepted our privacy practices, as outlined in these Terms & Conditions.


Website Consent

The contents of this website, and the website as a whole, are intended solely for personal, non-commercial (other than for the purchase of products from the website) use by the users of this website. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in or exploit in any way, in whole or in part, any of the contents, the website, or any related software. This includes illegal reproduction of work, copy, content and items that are available for purchase through the store.



Ana Gaman will not sell, trade, or supply your information to anyone. The Shop part of this website collects personal information when you shop and register there. This information will be used to inform you of new products, sample sales, or updates on our site infrequently. You will be able to unsubscribe at any time. When you place an order through this website, we ask for your name, email address, phone number, billing address, shipping address and credit card number. We will use this information to fulfill your order and to communicate with you about it.

The protection of your personal data is of particular concern to us. We therefore process your personal data (in short “data”) exclusively on the basis of the legal provisions. With this privacy policy, we want to inform you about the processing of your data in our company and the data protection claims and rights to which you are entitled comprehensively in the sense of Art. 13 of the European Data Protection Regulation (EU GDPR).

The protection of your privacy in the processing of personal data is an important concern for us. When you visit our website, our web servers store by default the IP of your Internet service provider, the website from which you visit us, the web pages you visit on our site and the date and duration of the visit. This information is absolutely necessary for the technical transmission of the web pages and secure server operation. A personalized evaluation of this data does not take place.

If you send us data via contact form, this data will be stored on our servers in the course of data backup. Your data will be used by us exclusively to process your request. Your data will be treated strictly confidential. A transfer to third parties does not take place.

Occasionally, Ana Gaman may need to contact you by email if there are questions regarding your order.



Protecting your credit card information is important to us. We use the Secure Socket Layer (SSL) to protect the security of your online order information as it is transmitted to our server. SSL technology encrypts your information to protect it from being deciphered by anyone other than Ana Gaman. To double-check for security, you can tell that the “http” in the web address will be replaced by “https”. Secure pages slow down websites so you will only see this on our checkout pages.



We reserve the right to request further identification for credit card processing on any order you place with us. We may, in our sole discretion, refuse any order placed on this website. These restrictions may include orders placed by or under the same user account, credit card, and/or orders that use the same address information. In the event we need to make a change to or cancel an order, we will attempt to notify you via email/address/phone number provided when the order was placed.



We are currently not able to offer refunds or exchanges on any of the products from the online shop.


Custom fees/Duties/Taxes

We are not responsible for any customs fees, duties or VAT charges applied at reception of the products.